Socio-economic marketing and brand risk - selected news updates.

Kentucky Fried Chicken: Embarrassingly, KFC runs out of chicken after new supply chain logistics partner gets off to a very slow start.   

“As the (KFC chicken) shortage entered its fourth day Tuesday, some unhappy fried chicken-less customers have resorted to calling on their local police and parliament members to do something…”

"KFC Crisis" in UK prompts police calls. The Washington Post February 20 2018

Wells Fargo: More botched customer servicing by the banking behemoth prompts congressional demands for answers.

“…(The latest) snafu has prompted Sen. Elizabeth Warren (D-Mass.) to fire off a letter to Wells Fargo CEO Tim Sloan, demanding an explanation, accusing Sloan of breaking his promises to customers and flatly accusing the bank of stealing its customers’ money.  Her letter demanded an answer from Sloan by the end of the month…”

 Wells Fargo grilled over botched refunds.  MPA Magazine February 15, 2018

Brand Risk in Education: Washington University – St. Louis fraternity member suspended after firearms are found in frat house.

“Two guns, one of them an AR-15 semi-automatic rifle, were confiscated from a fraternity member at Washington University, the school's leader said Tuesday evening.  Chancellor Mark S. Wrighton also said that the student has been temporarily suspended and "removed from campus pending formal adjudication." The university's policy bars weapons from campus…”

Washington University student suspended and frat banned. St. Louis Post Dispatch February 21, 2018

Delta Airlines invites extreme brand risk as Georgia state legislature is poised to rescind tax breaks after the airline cancels NRA member deals in wake of Florida school shooting. 

“…Casey Cagle, who is running for governor as a Republican this year, tweeted on Monday that he would block any legislation that includes tax benefits for Delta until the airline renewed the (NRA) partnership…”

 Delta sees state tax break threatened.  Business Insider February 26 2018